Intended for US audiences only.

A diagnosis of primary immunodeficiency (PI) can feel overwhelming and often inspires questions and concerns. You may wonder about what your diagnosis means for your future health or what changes in lifestyle the treatment may require. You may be concerned about your tolerance for the therapy or what it will cost. We understand. Our full suite of patient resources will help you at every step in the treatment process. Access what you want, when you want. We support your therapy, your way.

Start Smart

Resources for Starting Treatment

  • Telephone Support Line
  • Insurance Benefits Support
  • Self-infusion Support

Telephone Support Line

Call our telephone support line to get answers about PI, our subcutaneous immunoglobulin (SCIg) therapy, and what to expect. Expert support and direction are always just a phone call away, available Monday – Friday 8:00 am to 8:00 pm EST.

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Insurance Benefits Investigation

Leave the heavy lifting to us. Our IgCares Reimbursement Program Specialists handle all the research about insurance support available to you. Our full benefits investigation on your behalf will help you understand options and costs, as well as reimbursement opportunities. Our goal is to help you secure the most comprehensive benefits support, in the fastest time possible.

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Self-Infusion Support

You can self-infuse cutaquig after you have been properly instructed and trained by your healthcare provider.1 IgCares provides self-infusion support, including a detailed, illustrated infusion guide, to help ensure that you are confident and competent in all the preparation, administration, recording, and clean up activities required. Once you are properly trained by your doctor and self-infusing, our telephone support line is available 8:00 am – 8:00 pm EST, Monday – Friday, to address any questions or concerns that might arise. Practice makes perfect.

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Track Your Progress

Resources for Managing Treatment

  • Infusion and Health Tracking
  • Reminders
  • Treatment Education
  • Peer Advice

Infusion and Health Tracking

There’s an app for that! Our mobile app (iOS and Android) helps you easily track your infusions and maintain a record for your own use and for use with your healthcare provider. Keeping track of product information, infusion sites, any side effects, and your general health has never been easier. Learn more about our mobile app.

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Our mobile app takes the hassle out of remembering your infusion schedule and when you have appointments scheduled with your healthcare provider. Think of it as your personal assistant and leave the calendar to us. Learn more about our mobile app.

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Treatment Education

Because we know that questions can arise over the course of your therapy, our IgCares program provides a wide range of exclusive educational options to you. Learn about managing treatment side effects, troubleshooting infusion issues, and get lifestyle tips.

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Peer Advice

Nothing can surpass insider knowledge and support. Coming soon: Check out our Supporting Primary Immunology Facebook page to learn from your peers. They will share the tips, tricks, and hacks that can make managing therapy so much easier.

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Keep Going Strong

Resources for Ongoing Support

  • Responsible Disposal
  • Ongoing Education
  • Nurse Support

Responsible Disposal

Care for Your World is our advanced recycling service that transforms your infusion supplies and all the packaging and shipping materials associated with your Rx into energy. You’ll receive a sharps container to safely dispose of your needles and other biohazardous materials. A second box will be supplied for all the cardboard, paper, plastic, and Styrofoam that comes with your shipment of medication.100% of what you return is repurposed into an industrial material used to generate electricity for homes and businesses. Everything you need is included with the shipment of your recycling boxes, including prepaid return-shipping labels. We’ll take it from there. It’s all part of our commitment to your health and to the health of our planet. Learn more about our recycling service.

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Ongoing Education

As your therapy continues pick up tips and tricks related to the infusion process or troubleshooting, learn about handling infusions while traveling or about managing side effects. We want to make sure that you continue to feel comfortable and confident with your infusion therapy.

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Nurse Support

Our IgCares Nurse Advisors offer expert support and direction. They can help with any kind of question or concern you may have about subcutaneous treatment or the mechanics of your therapy. They can also help you strategize about how to talk with your healthcare provider about your condition.

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1. CUTAQUIG® [package insert]. Lachen, Switzerland: Octapharma AG; 2018.

Indications and Important Safety Information for cutaquig® (Immune Globulin Subcutaneous (Human) - hipp), 16.5% solution
Warning: Thrombosis
See cutaquig’s full prescribing information for complete boxed warning
Thrombosis may occur with immune globulin products, including cutaquig.