A diagnosis of primary immunodeficiency (PI) can feel overwhelming and often inspires questions and concerns. You may wonder about what your diagnosis means for your future health or what changes in lifestyle the treatment may require. You may be concerned about your tolerance for the therapy or what it will cost. We understand. Our full suite of primary immunodeficiency treatment resources will help you at every step in the process. Access what you want, when you want. We support your therapy, your way.
Leave the heavy lifting to us. Our IgCares Program Specialists handle all the research about insurance support available to you. Our full benefits investigation on your behalf will help you understand options and costs, as well as reimbursement opportunities. Our Specialists can assist with insurance matters including individual claims processing reviews, assistance in appeals, insurance investigations into product coverage, and gaining approvals for prior authorizations.
Join IgCares or contact the IgCares Support Center at 1-833-382-7686 to request insurance benefits support.
IgCares offers co-pay assistance for eligible patients who are currently using cutaquig®, or about to begin treatment. Our co-pay assistance program can provide significant savings on some of the costs associated with your treatment. Save up to $7,500 per calendar year on out-of-pocket costs associated with your therapy, if you qualify.
Join IgCares or contact the IgCares Support Center at 1-833-382-7686 to request co-pay assistance.
IgCares offers a Welcome Kit for eligible patients who are currently taking or about to begin treatment with cutaquig®. The kit contains:
Call the IgCares Support Center to speak to a registered nurse. Our IgCares Nurse Advisors can answer questions you may have related to cutaquig, inform you on what you should expect in regards to your treatment, and address concerns regarding potential treatment issues. Support and guidance are always just a phone call away, available Monday – Friday 8:00 am to 8:00 pm ET at 1-833-382-7686.
Because we know that questions can arise over the course of your therapy, our IgCares program provides a wide range of exclusive educational options to you. Learn about managing treatment side effects and troubleshooting infusion issues – as your therapy continues, learn about handling infusions while traveling, talking with others about PI, healthy living tips, and much more.
Join IgCares and receive a personalized email stream that’s tailored to where you are in your treatment journey. Get relevant information when you need it most.
You can self-infuse cutaquig after you have been properly instructed and trained by your healthcare provider.1 IgCares provides self-infusion support resources, including a detailed, step-by-step illustrated infusion guide, so you can be confident and competent in all the preparation, administration, recording, and clean-up activities required. The IgCares mobile app helps you easily track your infusions and maintain a record for your own use and for use with your healthcare provider. Keeping track of product information, infusion sites, any side effects, and your general health has never been easier.
Our advanced recycling service available to cutaquig patients transforms your infusion supplies and all the packaging and shipping materials associated with your prescription into energy. You’ll receive a sharps container to safely dispose of your needles and other biohazardous materials. A second box will be supplied for all the cardboard, paper, plastic, and Styrofoam that comes with your prescription shipment. 100% of what you return is repurposed into an industrial material used to generate electricity for homes and businesses. Everything you need is included with the shipment of your recycling boxes, including prepaid return-shipping labels. We’ll take it from there. It’s all part of our commitment to your health and to the health of our planet.
In addition to the features and resources available in the IgCares.com member portal, the IgCares mobile app is rich with app-only features and resources meant to inform and simplify your treatment management. Use the app to track infusion details, side effects and related health and to set reminders for when you have an upcoming infusion, when you’ve failed to log an infusion, and when it’s time to refill your prescription. (Coming soon)
Nothing can surpass insider knowledge and support. After joining IgCares, you’ll have an opportunity to connect one-on-one with our IgCares Patient Educators. Our educators are real cutaquig patients and caregivers living with PI. They will share their personal stories and their experiences with diagnosis, treatment, and management. Living with PI can be difficult but you are not alone.
Contact the IgCares Support Center at 1-833-382-7686 to request to be connected with a Patient Educator.
1. CUTAQUIG® [package insert]. Lachen, Switzerland: Octapharma AG; 2019.